Client Survey

The VCC wants to thank you for entrusting us with your pet’s care. We strive to provide excellence in specialized oncologic care, as well as outstanding customer service, during your pet’s treatment process. We would appreciate you taking the time to complete this survey, and for sharing your comments with us, so that we may improve our service even more. It is not necessary to provide your name or your pet’s name, unless you would like to be contacted.

For a PDF version of this form click here and send to info@vcchope.com.

Importance to You:   How We Did:
Very Important Important Not Important   Strongly Agree Agree Disagree Strongly Disagree
My appointment began as scheduled.
The veterinarian provided needed information in a supportive and nurturing environment.
Hospital staff provided needed support in an open, informative and nurturing environment.
The veterinarian displayed compassion for my pet.
Hospital support staff displayed compassion for my pet.
The veterinarian listened closely to what I had to say.
The veterinarian explained the disease process and treatments clearly.
The facility was comfortable, clean, and odor free.
I was presented with an accurate estimate for the services offered.
If you have any questions, specific concerns, or additional comments you would like us to address, please indicate your name and contact information: